Overview

Our client seeks to hire qualified Customer Service/Telesales Officers.

Responsibilities

• Support of sales processes via phone calls to the customers
• Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
• Initiating repeated orders by follow up phone calls after the customers' purchases
• Carrying out market research on how to address customers
• Preparation of sales reports and caparisons of competitors' offer conditions
• Generating and qualifying leads from cold calling
• Managing, tracking and following up on leads by calling them
• Conducting sales presentations through the phone and screen sharing
• Meeting monthly and quarterly sales goals in accordance with goals
• Creating and updating activity reports

Requirements

• Degree in business, marketing or any other related field
• Experience in the area of sales is a plus
• Ability to stay professional and focused in stressful situations
• Strong customer-orientation and cummunication skills
• Ability to work towards targets
• Apealing appearance on the phone
• Excellent communication skills
• Patience, persistence and persuasiveness
• Excellent use of computer and social platforms