|DEPARTMENT: Operations & IT|
To implement effective deposit mobilization strategy for the microfinance bank, which arises from a clear understanding of the market.
|DUTIES & RESPONSIBILITIES
i. Source for new and maintaining existing deposit clients through effective client’s relation practices.
ii. Ensure adherence to savings mobilisation policies and initiate deposit mobilization strategies targeting identified markets
iii. Marketing and sales of banks deposit products and driving growth in market expansion and fund mobilization within the Area.
iv. Ensure that issues of dissatisfaction in client service delivery are promptly identified and addressed.
v. Take steps to enhance Client Satisfaction and enhance relationship with existing and prospective customers in the Area.
vi. Ensure that the deposit portfolio grows at a pre-determined percentage.
vii. Ensure proper and complete documentation of all transactions.
viii. Reactivate existing dormant accounts.
ix. Timely submission of reports.
X. Any other duties that may be assigned by Deposit Mobilization Manager, Head Marketing Group or Executive Director Operations & IT.
|KEY PERFORMANCE INDICATORS
i. Ability to meet deposit targets.
ii. Ability to grow Net deposit balance.
iii. Income-Expense Ratio.
To be set periodically
Education: A good first degree, preferably in a business-related discipline. Banking experience and/or professional qualification will be an added advantage.
Excellent knowledge of the industry and of competition
Good knowledge of economic and market environment, including global trends
Strong product knowledge
Computer knowledge and IT proficiency
Good knowledge of banking operations
Basic accounting knowledge
Strategic thinking and management
Good managerial & leadership skills
Good Communication Skills
Analytical and problem solving skills
Initiative, creativity & being proactive
Training, mentoring and coaching skills.
Reports to: Deposit Mobilization Manager.
Age limit: Not more than 30 years of age