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Head Quality Management

  • Location:
  • Salary:
    ₦250,000 - ₦350,000 / Month
  • Posted:
    1 week ago
  • Category:
    Administartion
  • Deadline:
    August 12, 2019

Overview

Our client, a specialist in proactive customer engagement and customer experience management within the Consulting sector, seeks to urgently hire a Head, Quality Management


Responsibilities

• Demonstrate the practical applicability of Six Sigma Quality and Training to Telecom processes by driving results.

• Drive six sigma cultural change among the middle & lower management.

• Drive measurable hi-potential Revenue projects.

• Mentor hi-potential projects to Train, mentor & groom available Talents.

• Facilitate Process Rationalization (Knowledge of the tools of Six Sigma).

• Identify and facilitate process improvement opportunities through Cycle Time, TAT, Quality and Productivity analysis.


Qualifications/Experience/Skills

• Bsc / Post Graduate • 6-8 years’ experience in same role

• Good Exposure to Training, Mentoring and Quality Processes.

• Should, be Six Sigma Trained / Certified with Training Experience.

• Should, have experience in Process Excellence Initiatives.

• Exposure to process improvement, project certifications.

• Exposure to Training Techniques would be an added advantage.

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