+234 -1342- 2951 E112 Ikota Complex, Lekki Ajah,Lagos Mon - Fri 8.00am - 5.00pm. Sunday CLOSED
  • Location:
  • Salary:
    ₦50,000 - ₦70,000 / Month
  • Posted:
    2 weeks ago
  • Category:
    Customer Service
  • Deadline:
    October 26, 2019
  • Gender:
    Female

Overview

Our client seeks to hire qualified Customer Service/Telesales Officers.


Responsibilities

  • Support of sales processes via phone calls to the customers
  • Introducing the organization’s products or services to customers in order to follow up with further steps of the sales process
  • Initiating repeated orders by follow up phone calls after the customers’ purchases
  • Carrying out market research on how to address customers
  • Preparation of sales reports and caparisons of competitors’ offer conditions
  • Generating and qualifying leads from cold calling
  • Managing, tracking and following up on leads by calling them
  • Conducting sales presentations through the phone and screen sharing
  • Meeting monthly and quarterly sales goals in accordance with goals
  • Creating and updating activity reports

Requirements

  • Degree in business, marketing or any other related field
  • Experience in the area of sales is a plus
  • Ability to stay professional and focused in stressful situations
  • Strong customer-orientation and cummunication skills
  • Ability to work towards targets
  • Apealing appearance on the phone
  • Excellent communication skills
  • Patience, persistence and persuasiveness
  • Excellent use of computer and social platforms

location

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